Talent's Information
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Location
Pune, India
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Rate
$0.0 per Hour
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Experience
16 Year
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Languages Known
English,Hindi
Available for
Background Verification
About Jithendranath
A performance driven ambitious software developer with an extraordinary blend of and technical knowledge. Ability to communicate and motivate team members to enhance strategic goals and bottom line objectives. Creative problem solving and troubleshooting skills complemented by meticulous attention to details that will result in the success of an organization by developing new applications or improving existing ones.
Work Experience
Scrum Master
- January 2010 - February 2023 - 13 Year
- India
Projects
Management SPOC
- January 2010 - January 2023 - 157 Months
Role & Responsibility
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As Scrum master was involved in managing the day-to-day engagement of the scrum team Chair key scum ceremonies like daily scrum/huddle, sprint plant, Sprint review, and Retrospective. Liaising with the product owner to perform backlog grooming, and scope the stories required by the sprint. Point of contact for all domain-related queries, and Management SPOC for the development team. Well-versed in ITIL framework, methodology & management across projects – INCIDENT, CHANGE, PROBLEM, KNOWLEDGE & ESCALATION Management. Key Member of the SME (Subject Matter Expert Forum) & CAB (Change advisory board). Planned, Executed & Monitored audit and security compliance requirements. Well-acquainted with the Software Development Life Cycle (SDLC) and Knowledge of ISO and CMM processes. Actively involved and managed in quality planning assurance and management. Business and Management reviews, Communications plan, Metrics Reporting, Operations leadership and
Delivery for mission-critical projects. Single Point of Contact for the client in regard to regular sustainment of operations, requirements gathering, application enhancements, reporting to management, continuous service improvement etc. Act as liaison to Business for incidents that have a serious business impact. Ensure resolution of complex issues and provide deep technical analysis for issues. Proactively identify appropriate risk and mitigation strategies to support acceptance of changes to an application. Sound knowledge of Banking and Insurance Domains. Project Manager Team Lead TCS e-Serve International Ltd [ 04/05/2011 – 30/09/2015 ] Well-versed in ITIL framework, methodology & management across projects – INCIDENT, CHANGE, PROBLEM, KNOWLEDGE & ESCALATION Management. Planned, Executed & Monitored audit and security compliance requirements. Well-acquainted with the Software Development Life Cycle (SDLC) and Knowledge of ISO and CMM processes. Actively involved and managed in quality planning assurance and management. Single Point of Contact for the client in regard to regular sustainment of operations, requirements gathering, application enhancements, reporting to management, continuous service improvement etc. Business and Management reviews, Communications plan, Metrics Reporting, Operations leadership and Delivery for mission-critical projects. Act as liaison to Business for incidents that have a serious business impact. Ensure resolution of complex issues and provide deep technical analysis for issues. Proactively identify appropriate risk and mitigation strategies to support acceptance of changes to an application. Possess organizational, time management, Interpersonal, Analytical, Conceptual, Presentation & Communication skills. Highly experienced in working with customers, clients & teams across geographies, regions, cultures, etc. Flexible and versatile to adapt to any new environment and work on any project. Experienced in working and managing Mission Critical Applications that directly affect the Company’s Revenue. Effectively and efficiently performed the delivery lead/project management roles and responsibilities for multiple corporate customers.
Banking
- February 2022 - February 2023 - 13 Months
Role & Responsibility
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Team Lead Royal Bank of Scotland [ 01/07/2006 – 03/04/2011 ] Handle the currency option settlement desk for North America Coordination with the trade desk and brokers on the booking of trades. Handle investigation and reconciliation for the non-settled trades. Setting up offshore back-office operations. End-to-end responsibility for the delivery and day-to-day operations from offshore. Responsible for the development team, project implementation, and release management. Query handling and experience in working with customers and client partners through Service Now and Jira Tickets. Quarterly projection and preparation of SOW (Statement of Work) for the project. Management reviews, Process initiatives, Service improvement plans & Escalation management. Reference Database Management for the internal use of the bank Responsible for monitoring inflows and outflows of swift messages.
Soft Skills
Industry Expertise
Education
in Master of Business Administration
Pune Institute- June 2011 - June 2014
