$12.0 per Hour
A highly qualified and motivated Salesforce Scrum Master with a strong technical background and collaborative nature, seeking to leverage organizational and team-building skills to lead successful Salesforce releases, resulting in improved user adoption rates, customer satisfaction and system speed.
Possesses strong analytical, communication, and interpersonal skills, enabling effective collaboration and problem-solving
Recognized for delivering innovative solutions that exceed client
Proficient in writing test and documentation for codes
Tech Stack Expertise
Visual Studio Code5 Years
- February 2022 - March 2023 - 1 Year
- February 2022 - March 2023 - 14 Months
This project is under my current company. This project is basically a community project where all the data from community user save under the different types of objects in Salesforce.
Worked as Salesforce Scrum Master
Successfully organized and facilitated sprint planning and retrospectives, improving daily stand-ups by 10%
Developed comprehensive user stories to ensure product features included all requirements, resulting in consistent and customer-centric releases
Collaborated on Salesforce releases and deployments, including Apex, Visualforce, and Lightning Components, resulting in an increase of user adoption rate by 5%
- February 2020 - February 2022 - 25 Months
This project is under my current company. This project is basically a forecasting project where all the opportunity and opportunity product data forecast in monthly based. This also consist Tableau CRM integration where Reporting team show the combined data of four org.
Worked as Salesforce Administrator
Mentored and led the Salesforce delivery team to a successful product launch, resulting in a 20% increase in system speed, customer satisfaction, and user adoption rate
Employed best practices and techniques across sprints and objectives to ensure productive, customer-centric releases
Held stakeholders accountable to their deadlines and scheduled activities, resulting in a 95% accuracy rate in customer user stories
- January 2018 - February 2020 - 26 Months
This project is under my current company. This project is basically a integration project where we developer team fetch the from JIRA and stored under the different types of object in Salesforce. Salesforce.
Worked as Salesforce Project Manager
Coached and trained the team on Salesforce best practices, implementation strategies, and Scrum processes and proactively identified any improvement areas or areas of concern
Utilized tracking mechanisms to monitor team velocity, defect rates, and quality metrics in order to successfully anticipate and manage product releases
Implemented various applications and technologies to develop innovative Salesforce solutions and customer requests, increasing customer satisfaction by 15%
Computer Science & Technology in Bachelor Of ScienceU.p University
- June 2014 - June 2017