User

Business Analyst

BMT Score
86
86%
  • Remote

Available for

About Andrell D

Results-oriented Project Manager and Agile Coach with 10 years of industry experience known for delivering projects on time and achieving exceptional outcomes through effective project management strategies and agile practices. 
Managed and successfully delivered multiple banking projects on core banking systems, Loan Origination System (LOS), and Deposits, utilizing Agile methodologies as a Scrum Master.
Expert in leading cross-functional teams and fostering collaboration to drive successful project delivery, removing roadblocks, and optimizing processes.
Customer-centric approach with a strong focus on satisfaction, resulting in increased customer satisfaction scores and significant cost savings. 
Experienced in mentoring and training team members, streamlining onboarding processes, and enhancing overall team performance and retention rates. 
Skilled in effective communication and stakeholder management, adept at managing multiple teams, tracking project performance, and fostering productive relationships throughout the project lifecycle.
Managed international stakeholders from United Kingdom and Australia in India by hosting daily standups and coordinating weekly status reports.
 

Tech Stack Expertise

  • Tech Stack Expertise

    Repository Tools

    JIRA

    4 Years
  • Tech Stack Expertise

    AWS

    AWS

    0 Years
  • Tech Stack Expertise

    Design Tools

    Figma

    1 Years
  • Tech Stack Expertise

    Azure

    Azure Devops,Azure Devops

    4 Years

Work Experience

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Business Analyst

  • January 2013 - May 2023 - 10 Year
  • India

Projects

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Telstra

  • December 2022 - May 2023 - 6 Months
Technologies
Role & Responsibility

    Domain: Energy
    Telcom giant venturing into energy sector. Nature of engagement was to build complete solution to offer energy products, track the consumption and cover the billing.

    Responsibilities: 
    Implemented effective project management strategies that led an agile team to deliver 100% of projects on time, resulting in a 20% increase in customer satisfaction scores. 
    Managed 4 cross-functional teams (engineering, product, sales, support) and coordinated with five business partners towards the successful launch of website (Release 1).
    Tracked the performance of project against project plans and gave weekly status updates to Business owners and Internal stakeholders.
    Managed benchmarks, product demonstrations and testimonials for performance evaluation.

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Humana

  • December 2021 - December 2022 - 13 Months
Technologies
Role & Responsibility

    Domain: Medical.
     Development of new portal which will work on top of clients old legacy system, to capture all data, process it and provide information in form of Power BI reports.

    Responsibilities:
    Developed and executed training programs for new team members, resulting in a 30% reduction in onboarding time and contributing to a higher retention rate. 
    Collaborated with cross-functional teams to identify and address project roadblocks, resulting in a streamlined process that saved the company $50K per quarter. 
    Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
    Identified key performance indicators and developed customized dashboards for leadership to track team efficiency, resulting in a 25% increase in productivity.

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Zions BanCorp

  • January 2020 - December 2021 - 24 Months
Technologies
Role & Responsibility

    Domain: Bank

     To develop complete banking solution for North America banking client.

    Responsibilities:
    Mentored team members on agile principles and best practices, leading to an improvement of overall team efficiency.
    Designed FSD documents and played key role in providing feedback to team in order to stream line process.
    Worked on Closure Activities (Retrospectives, Lessons Learnt Documentation, Root Cause Analysis). 
    Coordinated daily stand-up meetings, sprint planning sessions, and retrospectives to ensure timely and efficient delivery of 12 sprints, resulting in, increase in on-time project completion. 
    Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.
    Guided a team of 8 developers and 3 testers to increase their velocity by 35% through implementing agile methodologies and conducting regular retrospectives. 

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NCB

  • February 2016 - December 2019 - 47 Months
Technologies
Role & Responsibility

    Domain: Bank

    To develop complete banking solution for Middle eastern banking client.

    Responsibilities:
    Implemented daily stand-up meetings to increase team communication and productivity, resulting in a 20% increase in sprint velocity.
    Facilitated backlog grooming sessions with product owner and team, resulting in a 30% reduction in time spent on unnecessary tasks. 
    Developed training program for team members on agile principles, resulting in a 15% increase in employee engagement and satisfaction with the work process. 
    Conducted GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives.

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Bupa

  • October 2013 - January 2016 - 28 Months
Technologies
Role & Responsibility

    Domain: Insurance
    Engagement was to revamp existing web portal and add additional new features.

    Responsibilities:
    Identified innovative and automated approaches to routine tasks, making suggestions that were widely received. 
    Collaborate with developers and product management team to assess project outcomes and prioritize future app features. 
    Performed through analysis and designed FSD document.

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Industry Expertise

Education

Education

Information Technology in BSc

Mumbai University
  • June 2011 - August 2013

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