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User

Salesforce Developer

BMT Score
92
92%
  • Remote

Available for

About Pramod

IT professional with 14.5 years of experience in Software Development (last10 years in sales force)
Technical and functional expertise includes Sales force, asp.net, AutoSys, Sql Server, Oracle, Jitter bit
Sales force Certified (Application Architect, Administrator, App builder, Pd1,Sales cloud, Service Cloud, Community, FSL, Data Management Architecture, Sharing and Visibility Architecture, Integration Architecture, Einstein Analytics and Discovery Consultant, Health Cloud accredited credential),ITIL V3 Foundation, Prince2 foundation cum Practitioner, Togaf Level1 & Level2, Automation Foundation& Automation Practitioner (by Capgemini) certified ,Data Science Foundation certified (INSAID)
Currently working with Cognizant as Solution Provider/Technology Architect, Team Lead cum developer since September 2021
Interacts with customer / client directly to understand requirement and scope.
Requirement gathering and translate into technical specifications.
 

Tech Stack Expertise

  • Tech Stack Expertise

    Apex

    Apex Classes,Apex

    7 Years
  • Tech Stack Expertise

    Microsoft SQL Server

    Triggers

    6 Years
  • Tech Stack Expertise

    Scripting Language

    JavaScript

    3 Years

Work Experience

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Salesforce Architect

  • January 2009 - December 2022 - 14 Year
  • India

Projects

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CRM Engineering

  • September 2021 - September 2022 - 13 Months
Technologies
Role & Responsibility
    • It is having feature of sales cloud. Project is already live and being used. As part of this project, we have multiple user stories created to convert classic into lightning. It is lightning conversion project
    • We do analysis of items and take appropriate action For Example implement the existing functionality through standard feature or customization
    • Working as Solution Provider, Offshore Lead, Individual Contributor
    • Understand the user stories and translate into technical specifications.
    • Analyzing the functional & technical requirements 
    • Involved in technical design and its implementation.
    • Lead offshore team / Solutioning / Individual Contributor
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SHV Energy Netherlands

  • February 2019 - July 2021 - 30 Months
Technologies
Role & Responsibility

    Role: Solution Provider, Offshore Lead

    • SHV Energy Netherlands is huge energy related firm in Europe. This project is part of the Digital Customer Engagement Platform which aims to offer a fully integrated Sales functionality. It has been built using various latest technologies of salesforce. Salesforce Mobile app has been enabled and configured which contains all the important functionalities. The project aims for a global solution, based on the input provided by UK, France and Italy. It has been developed for Italy and same template will be used by other countries with custom changes. It is integrated with SAP using Dell Boomi tool.
    • Working as Solution Provider, Offshore Lead, Individual Contributor
    • Requirement gathering from Onshore BA and translate into technical specifications.
    • Analyzing the functional & technical requirements 
    • Involved in technical design and its implementation.
    • Lead offshore team
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Jaguar OUV

  • April 2018 - January 2019 - 10 Months
Technologies
Role & Responsibility

    Role: Solution Provider, Offshore Lead

    • JAGUAR is big automobile firm in Europe. This project is related to booking / rent of vehicles. This application is built in salesforce lightning. Customization are done using visual force pages, apex, visual Flows, batch classes, lightning components. This is developed for Spain & Portugal region
    • Working as Offshore Developer cum Lead
    • Requirement gathering and translate into technical specifications.
    • Analyzing the functional & technical requirements 
    • Involved in technical design of change requests for admin related tasks, feasibility analysis of technical solutions.
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ALLEGIS

  • January 2018 - March 2018 - 3 Months
Technologies
Role & Responsibility
    • ALLEGIS is big recruitment firm in USA. This project contains various applications build in different technologies like salesforce, PeopleSoft, Java, Oracle etc.
    • The main modules and the technology stack in the salesforce system are:
    • Customer Community
    • SKUID
    • Lightning
    • Customization using visual force pages, apex, visual Flows, batch classes
    • Working as Offshore Admin Lead.
    • Requirement gathering and translate into technical specifications.
    • Analysing the functional & technical requirements
    • Good exposure of CRM development and UAT support. 
    • Involved in technical design of change requests for admin related tasks, feasibility analysis of technical solutions.
    • Identification of the problematic areas in the existing implementation and came up with good recommendations.
    • Working on all kind of Admin related stuffs like Sandbox POST refresh activity, Regular Clean up tasks, Configuration Changes, Deployment etc
    • Work assignment within team, follow-up and review.
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TDC

  • September 2016 - December 2017 - 16 Months
Technologies
Role & Responsibility

    Role: Solution Provider, Offshore Lead

    • TDC is Tele Denmark communication is biggest distributor of TV channels, Broadband and telephone services in Denmark. TDCis having huge customer database in Denmark.
    • TDC is having applications like Enterprise application used for organized customer and salesforce CRM application for customer sales representative. There is huge integration in between salesforce and other applications using Jitterbit. Salesforce application is heavily customized.
    • The main modules and the technology stack in the system are:
    • Visual flows
    • Public site
    • Portal
    • Customization using visual force pages, apex, visual Flows, batch classes
    • Salesforce integration (REST/ SOAP)using jitter bit tool
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GE Health Care

  • April 2016 - September 2016 - 6 Months
Technologies
Role & Responsibility
    • ThisProject is based on Service Max. My role was to integrate service max and other system. Integration is happening with the help of below -
    • Consuming external rest services in the form of queueable apex.
    • Calling these services on the trigger of objects and sending / fetchingdata as per requirement. Data flow is bidirectional.
    • Dell Boomi a third-party tool is dumping data into landing tables of sales force and then with the help of trigger, we are fetching
    • data into our main tables. Data flow is unidirectional i.e. from landing tables to main objects.
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Radian Portal

  • August 2015 - March 2016 - 8 Months
Technologies
Role & Responsibility
    • Functionality of the system is as customer of radian i.e. banks or radian employee submit application for taking mortgage insurance from radian through our sales force application
    • This application contains integration of multiple systems (M2 which is built in sales force based on service cloud, AWS contains documents uploaded via M2, PAS contains the policy related information).
    • Sales force system consumes services which sends and consumes data from the legacy and other system.
    • It is built of system objects, custom objects, apex pages, apexclasses, triggers, communityportal, canvas, jQuery, JavaScript.
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EFNOL

  • April 2015 - August 2015 - 5 Months
Technologies
Role & Responsibility
    • EFNOL System is service cloud-based CRM and it manages claims creation and notification.
    • Currently client has integrated system in Siebel and ZSOA (platform Java).
    • EFNOL is replacing ZSOA. Whenever an insured wants to claim against his insurance, he will log into efnol and will provide the details of incidence occurred along with his policy through EFNOL and claim will be created within EFNOL and Siebel.
    • In order to achieve this EFNOL provides UI which is built in VF page, VF components, knock out js library which connects with Siebel via services (SOAP, REST).
    • Once claim is created in Siebel, it returns one transaction id and then one sales force record is created in Case object.
    • There are various services used to accomplish various requirements.
    • There are various custom objects apart from case object.
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Fund Space Management (for Hexaware)

  • July 2011 - April 2015 - 46 Months
Technologies
Role & Responsibility
    Legg mason - Global Asset Management system is cloud-based CRM and it manages funds. Vendors used to send raw data daily, weekly and monthly basis. This raw data is processed and uploaded into the system. Reports are generated and can be viewed by vendors.
    • Working on some various projects for the same client 
    • Have good experience in creating triggers, Apex Pages, Apex code, work flow, test class, Customization, data migration & integration in sales force.
    • Data moves in between sales force and existing application with the help of informatica jobs.
    • There is a tool called Autosys which is configured to watch files sent on behalf of vendor and load into the system. It invokes jobs created in Informatica cloud or of Perl or stored procedures etc.
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Industry Expertise

Education

Education

Master Of Computer Application in MCA

Bhopal University
  • June 2002 - June 2005

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