Office 365 Developer

BMT Score
  • Remote

Available for

About N P

7+ years of experience in IT industry of which 5 + years of experience in    MS Dynamics CRM
Strong understanding in D365 capabilities, architecture, and deployment of solutions.
Experience in the analysis, document, development, testing and implementation of enterprise scale app.
Experience in developing Power Apps model and canvas driven.
Knowledge and Experience on Power Automate Flow’s and, Power BI.
Experience in developing and deploying plug-ins, Custom workflow activities and java script extensions for MS CRM.
Experience in designing and developing workflows, business rules and  entity/field/form creation.
Experience in Building Security Model, permissions and Organized Team level access.
Experience developing reports with SSRS and Dashboard’s.
Good Understanding in D365 Power Platform ALM.
Having knowledge on Azure Platform and Logic App’s.
Experience in working with SOAP, Rest and Web API’s at Client Side.
Experience in Postman, XRM Developer Tools.
Ambitious, Energetic, Analytical and detail oriented.

Tech Stack Expertise

  • Tech Stack Expertise

    Scripting Language


    4 Years
  • Tech Stack Expertise



    3 Years
  • Tech Stack Expertise



    2 Years
  • Tech Stack Expertise



    2 Years

Work Experience


MS D365 CRM Developer

  • January 2017 - June 2023 - 6 Year
  • India



AMS | Eversana Inc.| Sr D365 CRM Developer

  • December 2021 - June 2023 - 19 Months
Role & Responsibility
    Handling multiple D365 CRM’s like CORE, JJPAF and Juno application to provide Support, Development and Maintenance.
    Worked on Production Issues and Fixing the Issues.
    Involved in Bug fixing and documented technical documents for reference.
    Worked closely with BI project teams or other resources for completion of projects related to the CRM system.
    Worked with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system.
    Worked on plugin’s, Custom Workflow’s, JavaScript for extending the business scenario’s.
    Conducted unit testing and troubleshooting.
    Proactively identified the areas of improvement in the existing CRM systems.
    Developed and updated technical documentation.
    Performed design, develop, build and deploy the CRM solutions.
    Communicate and work with operations Team for smooth process of Business applications.
    Developed Power Virtual Agents Chat Bot for End Users for Business related queries.
    Coordinated with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap.
    Performed unit level Testing and Implemented Production Deployment successfully.
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.Juno | Eversana Inc. | Sr D365 CRM Developer

  • October 2020 - November 2021 - 14 Months
Role & Responsibility
    Involved in implementing Microsoft Dynamics 365 (Configuration/Customization).
    Worked on Power Platform, Implemented Flows, Business rules, BPF on Modern Driven App.
    Communicated with business users to gather business requirements about customization of new CRM system.
    Participated and worked on End-to-End process in application.
    Worked on Custom Workflow assembly to integrate with third party application.
    Developed Plugin’s, to extend Business Scenario’s.
    Involved in integrating CRM with SharePoint for document and record management.
    developed client-side extensions using JavaScript, JQuery, and HTML.
    Configured Dynamics 365 settings to adapt security policies within different environments using security roles.
    Modified the Microsoft Dynamics CRM Ribbon, and made other sitemap navigation changes.
    Involved in deployment from development environment to testing and production environment.
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Treasury Management Application (TMI) | M&T Ba

  • November 2019 - September 2020 - 11 Months
Role & Responsibility
    Responsible for the overall Administration Development and support in On premise version.
    Involved in Administering, Installing, Managing and Maintaining CRM Servers and Systems.
    Involved in Development of New Projects in Application.
    Building and Configuring CRM Forms, Views, dashboards and Workflows.
    Resolving technical issues with Server’s authentication, IIS, SQL.
    Developed new enhancements using plug-ins, JavaScript, workflows and CRM customizations.
    Involved in mapping customer requirements to Microsoft Dynamics CRM.
    Involved in daily standup meetings with the team.
    Involved in Perform gathering business requirements needs and translate into Microsoft Dynamics CRM functions.
    Worked on security model.
    Involved in client side business validations using java script and business rules.
    Worked on Custom roles creation and assigning same roles to users.
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Inventory Management Application| GPC

  • January 2018 - October 2019 - 22 Months
Role & Responsibility

    Involved Customization of entities, Plug-in development, workflow development, JavaScript development and security configuration.
    Developing efficient Client side scripting using java script, JQuery, Custom Business Processes
    Involved in Mobile form Rules.
    Involved in installation and customizing FSA.
    Build CRM forms, screens, and views as well as workflows and reports for the user interface.
    Involved in requirement analysis and designing the prototype for given requirement.
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Grocery Retail App | Kroger

  • November 2018 - December 2018 - 2 Months
Role & Responsibility
    Communicated with business users to gather business requirements about customization of new CRM system.
    Provided CRM Support to End users.
    Added new users into the system and maintain the system.
    Testing the functionality as per user story
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Pet Runner| Petsco

  • August 2018 - October 2018 - 3 Months
Role & Responsibility
    Implement custom forms, schema, entities, workflows and reporting.
    Involved in sitemap customization and calling external sites.
    Working with various web resources.
    Provided Support to User’s in Web application.
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Industry Expertise



Electronics And Communication Engineering in B.Tech

Karnataka Tecnical University
  • June 2012 - June 2015

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