Providing point of sale and configured windows server and LAN environment, all around surat city 200 plus Bus station installation OS and POS system. POS Machine System Repairing ▪ Thermal Printer and Point of sale Repairing Epson, Essae, TVS ▪ Act as first and second line support (general support and helpdesk) ▪ Maintaining windows server ADDS, NTP, DNS, MY SQL Server, FTP, SCCM, Exchange server 2010 SP2, upgrade exchange server 2013 and Latest exchange 2016, SharePoint server 2013,2016, and 2019 Inventory system configuration and restrict users by Group policy ▪ NEC Japanese company client handling server windows server almost 200 BRTS stations handling Point Of Sale System and Replacing the faulty parts motherboard, display, touch panel, diagnosis and troubleshooting repair the parts Ram, and others parts ▪ Manage server architecture and streamline the data center process to improve efficiency ▪ Perform regular maintenance on the servers to ensure issues were resolved quickly and never interfered with regular operations. ▪ Drove service delivery and improved Enterprise IT services and products to 2000+ end users in a fast-paced IT firm with 50+ corporate customers. ▪ Assist with training other staff members on diagnosing and resolving problems; continuously improve training methodology ▪ Provided IT support services, troubleshooting and system operation ▪ Preparing Workstations for newcomers ▪ Following up Leaver Processes and Hardware return of Leavers ▪ Support & follow up of International Assignments as required ▪ Installed, serviced and upgraded over 300 Windows computers.

College Total 7 Labs 700 system Installation and also manage LAN environment. Drove service delivery and improved Enterprise IT services and products to 2000+ end users in a fast-paced IT firm with 50+ corporate customers ▪ Installed, serviced and upgraded over 300 Windows computers ▪ Aqutech Computer sister company and they support client SCET Collage Surat so we have 3 Engineer handle all SCET Engineering Collage Total 8 Labs and 800 Computers we support switches and routers LAN environment troubleshooting desktop support end-users help-desk, Exam Lab creating With TCS Tata Consultancy Services Tata providing student exam software Installing via Network all system Windows servers FTP, ADDS, GPO, SCCM, DHCP, DNS, and creating campus area network CAN. Prepared and organized engineering student exam labs installing software and packages. ▪ Neemi System & Services IT Support at Government client SMC (Surat Municipality Corporation) Surat city Council providing TOTAL 8 ZONES Surat Cities Around 5000 Computers End-users supporting for Networking LAN and Storage SQL server and SAP Software backup and Daily day to day helpdesk support customer related query problemsolving Hardware related issues faulty parts troubleshooting and diagnosis, printers support also Surat City Commissioner House any system and network related query troubleshooting problem-solving, also Surat City Mayor House supporting IT related issues. ▪ Starsoft Solution is Distributor of Kaspersky antivirus provide end-users support to installing Kaspersky AV and business enterprise suites to support DLP policies and any Malware activity to remove Trojan, Worms, Viruses attack, backdoors to remove and support any bad activities users computers. ▪ Act as first and second line support (general support and helpdesk) ▪ Make a diagnosis, offer a solution, or escalate the problem to 3rd line support or external partners ▪ Responsible for an active follow-up of calls, incidents, and tasks ▪ Support & follow up of International Assignments as required ▪ Health monitoring of network devices

Government Project 2000 Plus System Huge Organization. Working on different Routers and Switches Such as Cisco Routers Series, (2500, 2600, 3600, 7200) Cisco IOS 12.3(20) Version ▪ Working different routing protocol OSPF, BGP ▪ Working on OSPF point to point links ▪ Installing and Alignment wireless devices, Configured Ruckus and Ubiquity CPE, Ruckus R610 Wireless access point Radio 2.4 GHz DHCP Server, TCP/IP V4 Configured Subnetting IP address class B Configured ▪ Cisco Switching (2950, 2960,3550 Series Switches) configured cisco switch VLAN, trucking, cabling and connecting switch block, UniFi Switch 802.1D STP, 802.1W RSTP, Switch stacking. ▪ Configured Wireless Security Protocols WEP, WPA, WPA2, WP3 ▪ Make a diagnosis, offer a solution, or escalate the problem to 3rd line support or external partners ▪ Responsible for an active follow-up of calls, incidents, and tasks ▪ Register and test your hardware and software ▪ Preparing Workstations for newcomers ▪ Following up Leaver Pro ▪ cesses and wireless Ruckus & Ubiquity Devices return ▪ Support & follow up of International Assignments as required ▪ Health monitoring of network devices