User

Jira Admin

BMT Score
86
86%
  • Remote

Available for

About Anil K

Holding an experience of 6 years as an Atlassian JIRA Administration, Confluence, Crowd, java script, Agile, Service desk Support, Administration Good Exposure in Analysis, Design, Development, Project management, Agile methodologies, Collaboration tools, Continuous Integration.
Worked on Issue Types, Workflows, Screens, Custom Fields, Permissions, Issue Security Levels, and Notification Schemes for JIRA Projects
Holding an experience in JIRA Developer in Groovy Script with Script runner plugin.
Create Custom Workflows, Screens, and Fields in JIRA based on Client requirements.
Created events, Email Notification Schemes, and Assigned Project Roles in JIRA.
Created screens and fields based on Issue Types.
Created custom dashboards, advance filters and formula-based fields.
Created the Permission Schemes to restrict the users in Project level.
Created Spaces, Pages, Child Pages and Templates in Confluence.
Having a good knowledge with multiple add-on’s (“JIRA suite utilities”, “Script runner”, “Email this issues add-on”, “Dynamic forms”, “extension for JIRA service desk”, “Configuration Manager for JIRA”, “Automation for JIRA”, “JIRA misc custom fields”, “Insight”, “Dynamic Form’s”. etc)
Holding an experience of 1.9 Years in Atlassian JIRA Development with using Groovy Script with Script runner plugin.
Good knowledge in Database clustering and taking the JIRA, Confluence DB backups.
I have Very Good knowledge in Script runner, JSU, Structure, Configuration manager for JIRA.
Experienced well Working on Atlassian Server and Cloud.
I have installed JIRA, Confluence, JIRA Service Desk in Windows. 
Worked on Issue Types, Workflows, Screens, Custom Fields, Permissions, Issue Security Levels, and Notification Schemes for JIRA Projects.
Installed Various Plug-ins (Add-ons) for Import/Update of Projects and Issues, Fields.
Worked on Upgrade of Applications and Plug-Ins Synced with the old Production Applications.
Worked with Jira Service Desk, created service desk request types.
Prepared SLA’s as per client Terms and Conditions.
Restrict the Request Types to other groups as per client requirements.
Experience with developing high-level Design documents and participating in design reviews.
Test Application in Agile development process.
 

Work Experience

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Jira Admin

  • January 2017 - June 2023 - 6 Year
  • India

Projects

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SAMSUNG R&D

  • October 2020 - March 2023 - 30 Months
Technologies
Role & Responsibility
    Installing JIRA in environment
    Creation of new JIRA Projects
    Responsible for creating new users and groups in JIRA
    Configuring Issue Types for the JIRA Projects & Managing Issue type screens
    Responsible for creation of custom workflows and adding post functions when required.
    Responsible for configuring custom fields for the requested issue types in the JIRA projects.
    Re-indexing the JIRA instance when required.
    Trouble shooting JIRA user issues.
    Providing solutions and resolving them based on SLA.
    Importing issues from other environments such as from CVS files and Bugzilla to JIRA Projects.
    Responding to incoming requests and inquiries for new tools and workflow procedures.
    Provided technical assistance for work administration of users, related modifications and archival of projects.
    Creating Tempo Teams and adding requested users.
    Creating Project permission schemes and providing required permissions based on the requests.
    Configuring Notification scheme and adding requested people to be notified for Issue events 
    Reported performance related issues to management by analysis.
    Creating SLAs and Automations
    Managing customer permissions.
    Creating spaces and designing pages with macros.
    Exporting the pages in confluence. 
...see less
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SONATA

  • September 2018 - October 2020 - 26 Months
Technologies
Role & Responsibility
    Creation of different projects in Jira software and Jira ServiceDesk.
    Design & modify the workflows and configured complex workflows with conditions, post functions, validators based on the requirement.
    Creation of projects, users, groups, roles, adding users to the projects, groups in Jira and confluence based on their requirement.
    Worked on of projects from one instance to another instance.
    Customized JIRA Configurations based on project level requirements.
    Import of data via CSV method.
    Creation of issue types, screens, field Configuration, permission scheme, notification scheme based on their requirement.
    Worked on agile boards, dashboards, reports, gadgets.
    Creation of projects, users, groups in Jira and confluence based on their requirement
    Worked on migration of projects from one instance to another instance.
    Import of data via CSV method.
    Managed custom email notifications.
    Communicate with the users/clients on daily basis in order to understand their requirements and educate them about various futures/functionalities of Jira.
    Worked on system level configurations.
    Sometimes I joined with my release manager, and I participated for upgrading Jira.
    Created request types and hide fields for request types.
    Configured service portal in service desk.
    Creating spaces and designing pages with macros.
    Exporting the pages in confluence.
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ASTRA ZENECA

  • April 2017 - September 2018 - 18 Months
Technologies
Role & Responsibility

    Installing JIRA in environment.
    Installing required API and verifying the modules are working fine.
    Creation of new JIRA Projects.
    Responsible for creating new users and groups in JIRA.
    Configuring Issue Types for the JIRA Projects.
    Managing Issue type screens.
    Responsible for creation of custom workflows and adding post functions when required.
    Responsible for configuring custom fields for the requested issues types in the JIRA projects.
    Re-indexing the JIRA instance when required.
    Trouble shooting JIRA user issues.
    Providing solutions and resolving them based on SLA. 
    Importing issues from other environments such as from CVS files and Bugzilla to JIRA Projects.
    Provided technical assistance for work administration of users, related modifications and archival of projects.
    Creating Tempo Teams and adding requested users.
    Creating Project permission schemes and providing required permissions based on the requests.
    Configuring Notification scheme and adding requested people to be notified for Issue events Reported performance related issues to management by analysis.
...see less

Industry Expertise

Education

Education

in B.E

Karnataka University
  • June 2012 - June 2016

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