Talent's Information
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Location
Gudivada, India
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Rate
$13.0 per Hour
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Experience
7 Year
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Languages Known
English,Hindi
Available for
About Sai T
Overall, 7 years of experience in Microsoft Dynamics 365. I want to make use of my interpersonal and technical skills to achieve goals of the company that focus on customer satisfaction.
Having good command over OOB customization in Dynamics CRM and Implementation of plugins and workflows.
Worked on Sales and Marketing Life cycle.
Experience in migrating data from SQL to CRM using console jobs and providing API’s.
Hands on experience in Ribbon Workbench, CRM Rest Builder, XRM Tool Kit.
Has worked on various Dynamics CRM modules like sales and marketing.
Hands on experience on Customization and Configuration CRM 2013,2016, and Dynamics versions like version 8.0 and above.
Working Knowledge in writing CRM Plug-ins and workflows.
Experience in CRM JavaScript libraries, Web resources.
Experience in SQL Server 2008, 2012.
Exposure to Reports.
Take a Challenging and performance role In the Microsoft Dynamics CRM to enhance my skills in this field to develop Complex projects with efficiency and quality.
Skills in web technologies like HTML, CSS, and JavaScript.
Skills in Database Technologies like SQL Server and MYSQL.
Holds a Postgraduate degree in Master of Computer Applications.
Certified in Microsoft Power Platform Fundamentals.
Certified in Microsoft Dynamics 365 for sales.
Certified in Microsoft SQL server 2000.
Tech Stack Expertise
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Microsoft .Net
Toms Toolbox,Microsoft Visual Studio,D365 ASP.net
3 Years -
Scripting Language
JavaScript
1 Years -
Repository Tools
POSTMAN
2 Years -
C#
C#,.Net
0 Years -
CSS
CSS
0 Years -
HTML
HTML
0 Years
Work Experience
Microsoft Dynamics 365 CRM
- January 2016 - June 2023 - 7 Year
- India
Projects
TAQA (Oil Field Services)
- September 2021 - December 2022 - 16 Months
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The TAQA oil field service app is developed on the foundation of Dynamics 365 Sales and Field Service modules. The application caters to various service lines, such as Coil Tubing, Cementing, Drilling, and Fracturing, enabling efficient and effective management of oil field operations.
Responsibilities:
Implementing and developing the requirements.
Involved in scrum calls to discuss functional and technical points.
Analyze and understand the project requirements.
Implementing Customizations in online CRM
Involved in daily scrum meetings with client team.
Created Plugins, Business Rules and Out of the Box workflows and CRM customizations to build CRM environment.
Extensively designing the workflows based on client expected automate the business process.
Involved in client-side business validations using java script and business rules.
Involved in Perform gathering business requirements needs and translate into Microsoft Dynamics CRM functions.
Involved in Customizing Relationships and solutions.
Worked on Custom roles creation and assigning same roles to users.
Involved in ribbon customization using ribbon workbench.
Involved in OData to perform the CRUD operations.
Involved in writing the queries by using Query Expression and Fetch XML.
Involved in debugging the MS CRM Code (Plug-ins) and resolving the issues.
Digital Check In Portal
- August 2021 - September 2021 - 2 Months
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Developed a portal application for visitors to streamline the check-in process at the organization.
Created a user-friendly interface for seamless user experience. Implemented features to capture visitor information and generate digital check-in passes. Collaborated with stakeholders to gather requirements and ensure the application met organizational needs.
Responsibilities:
Collaborate with designers to implement intuitive user interfaces and seamless user experiences.
Create visually appealing and responsive web pages using HTML, CSS, and JavaScript. Ensure cross-browser and cross-device compatibility.
Collaborate with designers to implement intuitive user interfaces and seamless user experiences.
Create visually appealing and responsive web pages using HTML, CSS, and JavaScript. Ensure cross-browser and cross-device compatibility.
Driver CBP Application (Reyes Coca Cola Bottling)
- June 2021 - August 2021 - 3 Months
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Built a canvas application for internal use within the organization.
Responsibilities:
Designed and implemented features to assist drivers in managing their deliveries and routes.
Integrated data from various sources to provide real-time updates and improve efficiency.
Worked closely with the Reyes Coca Cola Bottling team to understand their requirements and
deliver a tailored solution.
Qatar Airways
- January 2020 - March 2021 - 15 Months
The Qatar Airways application is implemented using the Dynamics 365 Customer Service module, enabling passengers to provide feedback about the services and raise service requests related to PNR and flight information.
Responsibilities:
Involved in Implementation of user stories.
Handling tickets that are raised by customers.
Development of all core components of D365 On-premises CRM.
Aged Care And APM
- October 2023 - March 2024 - 6 Months
- Gudivada, India
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Description: - The solution is built using the field service module of Dynamics 365. Its primary focus is to establish comprehensive processes for Customer Incident Management System (CIMS) and Enterprise Asset Planning (EAP) within the application. These processes involve creating accounts, incidents, agreements, contacts, services, bookings, and scheduling resource allocations (bookable resource bookings). Additionally, it handles billing and invoicing, as well as sending notifications to customers during incident creation. The system generates billing and invoices for services consumed by users
Banking System (CHC Bank )
- August 2022 - October 2023 - 15 Months
- Gudivada, India
- This module encompasses several critical processes, including customer onboarding, banking
- security requests, bank charges and addressing customer sensitive needs. By leveraging Dynamics 365 Sales,
- CHC Bank can streamline and optimize these operations, enhancing their overall efficiency and customer service.
- Furthermore, the Dynamics 365 Sales module is integrated with multiple applications within the CHC Bank ecosystem.
- Two notable integrations are the Operational Data Store (ODS) and the Active Bank system. These integrations facilitate seamless data flow and real-time synchronization between the various systems, ensuring accurate and up-to-date information across the board.
- This integration capability empowers CHC Bank to leverage the data from different sources, make informed decisions, and provide a unified experience to their customers.
Soft Skills
Industry Expertise
Education
in MCA
Andhra University- June 2009 - June 2012
