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User

Salesforce Developer

BMT Score
91
91%
  • Remote

Available for

About Vineesh V

A performance driven ambitious software developer with an extraordinary blend of and technical knowledge. Ability to communicate and motivate team members to enhance strategic goals and bottom line objectives. Creative problem solving and troubleshooting skills complemented by meticulous attention to details that will result in the success of an organization by developing new applications or improving existing ones.
 

Work Experience

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Salesforce Developer

  • January 2015 - November 2022 - 7 Year
  • India

Projects

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Zimmo Medical Suppliers

  • January 2018 - January 2019 - 13 Months
Role & Responsibility

    Odoo ERP with Finance, Procurement, Sales, Warehouse and HR&Payroll modules.
    Zimmo is one of the largest medical supplier in Saudi Arabia.

    RESPONSIBILITIES: Business Analysis, UAT, Training and End user support.
     Understand & Define stakeholder/business problems from user standpoint, Engage with senior stakeholders to get all the required details.
     Translate business requirements and prepare SRS & BRD.
     Update User stories, project status & milestones in JIRA.
     UAT & End user training
    Provide ongoing application support, Assist in troubleshooting operational issues.
     
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UMA Motors

  • January 2019 - January 2020 - 13 Months
Role & Responsibility
    Salesforce Support
    Chevrolet, GMC, DONFENG, Infinity, Maserati and Hong-qi Dealers in western region.

    RESPONSIBILITIES: Salesforce Admin, Requirement gathering from Sales and After-Sales teams.
     Managing the support requests from clients IT department and end-users, driving all issues to resolution with a strong focus on customer satisfaction.
     Involved in Requirement Gathering, Analysis, Testing the configurations.
     Customization of Standard and Custom Objects, Tabs, Fields, custom report types, custom reports, dashboards, email templates to be used in the Workflows.
     User training and documentation
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Sure Organic

  • January 2020 - October 2020 - 10 Months
Role & Responsibility
    Business Analysis, Implementation, UAT & End user training
     Understand & Define stakeholder/business problems from user standpoint, Engage with senior stakeholders to get all the required details. Translate business requirements and prepare SRS & BRD.
     Implemented & Tested Sales Cloud.
     UAT & End user training
     Provide ongoing application support, Assist in troubleshooting operational issues.
     
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Al-Musbah

  • July 2020 - March 2021 - 9 Months
Role & Responsibility
    Al-Musbah is the distribution partner of Mobily Telecom.

    RESPONSIBILITIES: Salesforce Admin, Requirement gathering from Sales team and End user support.
     Managing the queue of support requests from clients IT department and end-users, driving all issues to resolution with a strong focus on customer satisfaction.
     Involved in Requirement Gathering, Analysis, Testing the configurations.
     Customization of Standard and Custom Objects, Tabs, Fields, custom report types, custom reports, dashboards, email templates to be used in the Workflows.
     User training and documentation
...see less
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NAJIA ABDUL LATEEF COMPUTERS

  • January 2021 - January 2022 - 13 Months
Role & Responsibility




    Distributor of NEC Global and Avaya.  

    RESPONSIBILITIES: Salesforce Admin, Requirement gathering from Sales & Service team and End user support.

     Managing the support requests from clients IT department and end-users, driving all issues to resolution with a strong focus on customer satisfaction.
     Involved in Requirement Gathering, Analysis, Testing the configurations.
     Customization of Standard and Custom Objects, Tabs, Fields, custom report types, custom reports, dashboards, email templates to be used in the Workflows.
    User training and documentation
...see less

Industry Expertise

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