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App Dynamic Engineer

BMT Score
70
70%
  • Remote

Available for

About Lalitha D

Currently Working as a  Lead Administrator.
Total of 10 years of experience in IT industry.
Expertise in Business Process Analysis, Lifecycles and Workflows, Configuration, Customization and Integration in Application Performance Monitoring.
Excellent communication skills - interacted with US, Germany, Spain, UK and Singapore clients for supporting  on AppDynamics Tool enablement and post implementation challenges.
Exposure of working on different software development methodologies like Waterfall Model and Agile.
Strong exposure in ITIL process, specifically on incident, problem and capacity management.
Good work ethics with excellent analytical, programming, communication and interpersonal skills that provide me with the ability to interact with end-users, managers, technical personnel and team members.
Good exposure to SDLC with all phases - Requirement Analysis, Design, Development, Testing and Documentation.

Work Experience

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App Dynamics Engineer

  • January 2013 - November 2022 - 9 Year
  • India

Projects

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Technical Lead For AppDynamics

  • January 2014 - January 2015 - 13 Months
Role & Responsibility
    • Working as a Technical Lead for AppDynamics.
    • Coordinate with Business Analysts, Solution Architects, Product Owners and Quality Assurance team.
    • Solve our customer’s most challenging performance problems and lead the monitoring enablement and  onboarding requirements
    • Strong customer advocacy, relationship building and communications skills
    • Conducting daily meeting with team members, publishing the action plans for next day throughout the Sprint.
    • Experience in end to end Design, Development, Maintenance and Analysis
    • Capable of processing large sets of structured, semi-structured and unstructured data and supporting systems application architecture.
    • Attending Sprint Backlog meetings and Sprint Planning sessions with Product Owners, Solutions Architect and Project Integrator.
    • Documentation - Upgrade Run book, HLD, LLD, Test cases, Testing, etc.
    • Working on Tasks, Incidents and Service Requests raised by requesters and also implemented use-cases.
    • Requirement analysis and Understanding, Implementation and Testing.
    • Conducting Unit testing, System Integration testing and User Acceptance testing.
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Change HealthCare

  • January 2018 - December 2018 - 12 Months
Role & Responsibility
    • Experience in Designing, Development and in preparing Infrastructure design for AppDynamics Setup for different Environment (Dev, QA, Pre-prod and Production).
    • Worked on Capacity Planning, Hardware Sizing and Solution Architecture designing for ELK Stack Cluster Setup for centralized logging and search functionalities.
    • Provided inputs in discussions of AppDynamics Licensing with Product and Business Teams.
    • Consulting experience in the area of application performance monitoring support.
    • Provided design recommendations and leadership to improve and review processes and resolved technical problems. 
    • Gathered the business requirements by coordinating and communicating with business team.
    • Engineering, Implementation, Installation, Integration, version upgrade and patch installation of APM applications in AppDynamics.
    • Monitoring environment events Onboarding of applications (App Server, Web Servers) in APM L2/L3 Support of the APM platforms and associated technologies Solution and process documentation across the firm’s Production environments.
    • Oversight of all server hygiene, critical patching, disaster recovery and business continuity validation and remediation Contribution to the development and support of the firms APM platforms and all associated technologies
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Designing And Modelling Of AppDynamics

  • May 2019 - January 2020 - 9 Months
Role & Responsibility
    • Experience in Designing, Development and in preparing Infrastructure design for AppDynamics Setup for different Environment (Dev, QA, Pre-prod and Production).
    • Worked on Capacity Planning, Hardware Sizing and Solution Architecture designing for ELK Stack Cluster Setup for centralized logging and search functionalities.
    • Provided inputs in discussions of AppDynamics Licensing with Product and Business Teams.
    • Consulting experience in the area of application performance monitoring support.
    • Provided design recommendations and leadership to improve and review processes and resolved technical problems. 
    • Gathered the business requirements by coordinating and communicating with business team.
    • Engineering, Implementation, Installation, Integration, version upgrade and patch installation of APM applications in AppDynamics.
    • Monitoring environment events Onboarding of applications (App Server, Web Servers) in APM L2/L3 Support of the APM platforms and associated technologies Solution and process documentation across the firm’s Production environments.
    • Oversight of all server hygiene, critical patching, disaster recovery and business continuity validation and remediation Contribution to the development and support of the firms APM platforms and all associated technologies
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Shared Services Group

  • June 2021 - January 2022 - 8 Months
Role & Responsibility
    • Being PI Officer  I coordinate with various branches of TCS Support group leads in collecting the inputs for PI reports and generate the dashboards using the consolidated data share the same with corporate team on a weekly, monthly or bi weekly basis as well as on need basis.
    • Identify, implement and close PI Projects in IMPACT Tool. 
    • Work with management to identify new process improvement opportunities in the areas of quality, cost, performance, and preventive and predictive maintenance.
    • Evaluate and analyze current process metrics and performance to identify areas requiring improvements.
    • Analyze and identify opportunities to reduce process variation, improve process capabilities and optimize process performance.
    • Develop process improvement initiatives to increase operational efficiency and productivity.
    • Facilitate the deployment of new and changed processes to provide improved results.
    • Develop standard procedures and policies to be followed by the Engineers.
    • Train and guide resources as needed. Work with various teams to reduce process and business variations.
    • Assist Managers in management for capital projects. 
    • Prepare project presentations for management when needed. 
    • Review and update business procedures and documents based on project requirements.
    • Responsible to conduct Annual Survey from Configuration till Closure of action items.
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Industry Expertise

Education

Education

Masters In Computer Applications in MCA

Hyderabad Institute
  • June 2008 - June 2011

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