Talent's Information
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Location
Delhi, India
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Rate
$13.0 per Hour
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Experience
11 Year
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Languages Known
English,Hindi
Available for
Background Verification
40 Hr/Week
About Ramandeep
8 years of experience as a Sr. Salesforce Business Analyst.
Project experience includes participation in end to end Salesforce CRM implementations, including business process analysis/requirement gathering, design, and documentation, Integration and data migration.
Tech Stack Expertise
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Apex
Apex
12 Years
Work Experience
Salesforce Business
- January 2016 - February 2023 - 7 Year
- India
Projects
MSCI ( Morgan Stanley)
- January 2017 - January 2019 - 25 Months
Technologies
Role & Responsibility
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Requirements gathering and preparing the Userstory document, Preparing Configuration workbook, System Test Cases.
Performing Functional Testing.
As a SFDC BA day-to day activities involve global SFDC Support and process improvements
Currently, managing 200+ licensed users and 10,000+ chatter users
Process improvement to efficient support
Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports, and dashboards.
Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects.
Pfizer
- January 2019 - January 2022 - 37 Months
Technologies
Role & Responsibility
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Requirements Gathering and Analysis, Project progress demo organizer, tracking of task and project activities,
Release handover activity, Client handling, Client visit and presentation of project.
Team Size 9 Platform Force.com, Apex, SOQL, Validation Rules, Visual force Page, Apex trigger and Lighting web components.
Standard Object, Custom Object, Approval Process, Apex Data Loader, Flows
Varroc Group(Lightning)
- January 2020 - January 2021 - 13 Months
Technologies
Role & Responsibility
Project progress demo organizer, Tracking of task and project activities, Release handover activity, Client handling, Client visit and presentapron of project. Team Size 12 Platform Force.com, Apex, SOQL,Validation Rules, Visual force Page, Apex, trigger
Standard Object, Custom Object, Approval Process, Apex Data Loader,WSDL to expose Salesforce SOAP based web-
Description Varroc group is an emerging global automotive component manufacturer and supplier of exterior lighting systems, powertrains, electricals-electronics, body and chassis parts to leading passenger car and motorcycle segments worldwide.
We are using service cloud to develop this application. Here Customer community and Community plus used to achieve customer and respective flow with salesforce licence.
ISPY2 (HEALTH CARE)
- January 2020 - January 2023 - 37 Months
Technologies
Role & Responsibility
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Description Currently working on the project, which is on health care domain, In this project, Client wants to do some study on the cancer patients where they are tracking the type of cancer that patients has. To investigate the cancer we are creating an IT system that will manage tracking process and treatment process. The project is divided in 3 phases: Screening, Treatment and Follow-up phase. To complete tracking process, users will fill up different report forms in Sales-force. The Captured information from submitted report forms will tell us, patient’s eligibility for treatment or not. In case patient is eligible for treatment then we have to interact with another application where we are passing patient’s data to native application using the web service, using patient’s info the native system will tell us what type of treatment we have to give to patient. All this process will be managed from different users with different profiles. The Tracking process will be done in screening phase. Similarly we have to complete two more phases which are Treatment Phase and Follow-up Phase. To implementing this project we are using apex, visual force page, Sales-force configurations.
Financial Inclusion (Lightning) Client World Bank
- February 2022 - December 2022 - 11 Months
Technologies
Role & Responsibility
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Description Business Correspondent Federation of India (BCFI) is the national federation of Corporate Business Correspondents (CBCs) and Agent Business Correspondents (ABCs) in India. It is a not-for-profit organization that aims to promote responsible finance by systematizing and harmonizing the delivery of financial services to the poor through the critical last mile i.e. the ABCs. The federation inter also does policy advocacy, promotes financial literacy and customer awareness.
Hughes SAGE(Lightning)
- November 2019 - December 2022 - 38 Months
Technologies
Role & Responsibility
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(Requirement Analysis, Functional, Integration, System and Regression Testing, API testing using web services, performance testing) Team Size 19 Platform Force.com, Apex, SOQL,Validation Rules, Visual force Page, Apex, trigger
The Hughes SAGE project is an e-commerce Salesforce application based on Cloud Craze. SAGE project divided into two vertical as Sales & Service. We consumed some third party web services & also exposed some web-services from Salesforce. We are integrating SAGE with different environment application (Like SAP) using webservice.
Soft Skills
Industry Expertise
Education
in B.B.A
Delhi University- June 2007 - June 2011
